Position: General Case Manager, Positive Pathways to Re-entry (PP2R)

Level: Rate $21.31 - $25.73Status: Non-Exempt

Last Revised: March 2025

Definition:

Wraparound Case Management services are available to every child and family receiving support from The Children's Cabinet. Our approach emphasizes strengths, community support, and sustainable, long-term solutions, facilitated through team-based decision-making. These services encompass child and family advocacy, crisis intervention, basic needs security, general support, and streamlined access to resources through closed-loop referrals. Case Managers frequently collaborate with local public service agencies and other nonprofits to address the full spectrum of family needs. Our wrap-around case management model prioritizes four key elements: 1) Family-directed, 2) Driven by underlying needs, 3) Rooted in a strengths-based approach, and 4) Supported by an effective team process.

Case Manager, Positive Pathways to Re-entry (PP2R)
The PP2R Case Manager facilitates the successful community reintegration of court-ordered youth from China Spring Youth Camp (CSYC) and Aurora Pines Girls Program (APGP). This role focuses on reducing recidivism, supporting aftercare, and preventing future out-of-home placements. The PP2R Case Manager collaborates with Juvenile Probation Officers, China Spring Youth Camp/Aurora Pines staff, families, and youth to create individualized case plans that ensure a smooth reentry into the community.

Supervision: This position has no direct supervisory responsibilities.

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Duties & Responsibilities

The PP2R Case Manager will perform all duties assigned to General Wraparound Case Managers, as well as the following:

Reentry & Family Engagement

• Maintain direct contact and partnership with Washoe County Juvenile Services and China Spring/Aurora Pines Youth Camps.
• Conduct on-site and virtual visits with detained youth to assess needs and support their transition plan.
• Participate in bi-weekly/monthly meetings with Probation Officers, youth, and CSYC/APGP staff to monitor progress and adjust reentry plans.
• Conduct family engagement sessions to prepare parents/guardians for their youth's return home.
• Provide structured case management to families and youth, ensuring alignment with juvenile justice and reentry program goals.

Crisis Intervention & Case Management

• Conduct intake assessments for youth returning from placement to determine needs, strengths, and goals.
• Develop individualized service plans with clear and achievable reentry objectives, adjusting as needed.
• Serve as an advocate for youth and families, guiding them through housing, education, employment, and behavioral health services.
• Respond to crises in person or remotely, providing emotional support and facilitating emergency referrals when necessary.
• Coordinate transportation for youth when needed to ensure access to essential services and appointments.

Program Implementation & Community Collaboration

• Attend court hearings, case review meetings, and probation-related events to provide advocacy and support.
• Partner with community agencies to ensure youth and families receive appropriate referrals to employment, education, and behavioral health resources.
• Conduct outreach at specified locations to identify youth and families needing reentry services.
• Maintain comprehensive documentation in case management databases, tracking client progress and service utilization.
• Submit monthly reports on program activities, youth outcomes, and service delivery effectiveness.

Training & Professional Development

• Participate in in-service training and staff development to maintain up-to-date knowledge of juvenile justice best practices and reentry support.
• Keep current on evidence-based interventions for justice-involved youth and their families.
• Collaborate with agency leadership to enhance reentry programming based on emerging trends and best practices.

Minimum Qualifications

Knowledge of:

• Juvenile justice system, court processes, and reentry best practices.
• Case management principles, including wraparound services and trauma-informed care.
• Crisis intervention techniques and behavioral health resources.
• Community agencies and services for youth and families involved in juvenile justice.
• Family engagement strategies and positive youth development approaches.

Ability to:

• Build rapport with court-involved youth and their families.
• Communicate effectively with Probation Officers, Juvenile Services, and community stakeholders.
• Express ideas clearly and concisely both orally and in writing.
• Work collaboratively in a multidisciplinary team setting.
• Problem-solve in high-pressure situations and make sound decisions during crises.
• Use case management software to document interactions and track client progress.
• Work flexible hours, including evenings and weekends as needed.

Special Requirements

• Bachelor's degree preferred in a related field (e.g., social work, criminal justice, psychology) or equivalent combination of education and experience.
• Bilingual (English/Spanish) preferred.
• Must have reliable Vehicle for work-related travel.
• Must possess a valid Nevada Driver's License and proof of insurance for utilizing a personal vehicle for company business.
• Must pass a comprehensive background check.
• Must be physically capable of performing job duties, including lifting up to 40 lbs. and responding to crisis situations in the field.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of race, sex, sexual orientation, veteran status, color, religion, national origin, age, handicap, familial status, political affiliation, or beliefs.

It is the policy of The Children's Cabinet, Inc. that all employees are employed at will of both the employee and the organization.