Position: Provider Support Director 

Pay Range: $88,288.83 - $94,640.00 Status: Exempt

Last Revised: 06/2026  

Definition
The Provider Support Director provides statewide leadership and oversight for provider support services, early childhood development initiatives, parent and community child care programs, and quality improvement efforts. This position requires extensive knowledge of Early Childhood Education, Nevada's child care system, licensing regulations, provider recruitment and retention efforts, and professional development systems. The Director is responsible for ensuring high-quality provider support services, maintaining International Association for Continuing Education and Training (IACET) accreditation standards, and advancing initiatives that strengthen the capacity and quality of Nevada's child care providers.
The Director works closely with executive leadership, program directors, community partners, government agencies, and stakeholders to ensure high-quality services, continuous quality improvement, and sustainable growth of Nevada's early childhood workforce and provider network.
Distinguishing Characteristics
Broad understanding of child development, child care quality, child care provider professional development pathways, and the business of child care. Demonstrated skills in program development, administration, project management, and organizational leadership.
Supervision Exercised
Assigned managers, coordinators, and support staff.
Duties
- Assist staff in achieving an understanding of agency mission, strategic focus areas, goals, and objectives.
- Oversee and lead provider support services and early childhood development initiatives.
- Oversee business outreach strategies designed to engage, recruit, retain, and strengthen licensed child care providers throughout Nevada.
- Ensure services and support comply with State of Nevada licensing regulations.
- Analyze current statewide provider support services to develop and implement strategies to enhance the quality of child care services provided by licensed providers throughout Nevada.
- Collaborate with child care providers, community partners, government agencies, and other stakeholders to identify provider needs and develop quality improvement initiatives.
- Maintain accreditation standards established by IACET in all provider training opportunities.
- Manage program budgets, monitor expenditures, spending projections and ensure effective stewardship of grant and agency resources in partnership with Finance and Executive Leadership.
- Ensure program services meet grant objectives, contractual requirements, and performance outcomes.
- Develop annual work plans, performance objectives, and strategic initiatives related to quality improvement and provider and community engagement.
- Serve as a Leadership Team member and contribute to agency-wide strategic planning and decision-making.
- Partner with Human Resources to support recruitment, performance management, succession planning, employee development, and organizational culture.
- Recruit, hire, supervise, and support assigned staff.
- Foster a collaborative and supportive work environment that promotes innovation, accountability, and continuous improvement.
Minimum Qualifications
Knowledge of leadership development, supervision, budget management, nonprofit operations, program evaluation, outcome measurement, community resources, and early childhood systems.
Ability To
- Communicate effectively both verbally and in writing.
- Provide leadership and guidance to provider support staff.
- Work collaboratively in a team and leadership capacity.
- Implement and monitor program budgets and outcomes.
Special Requirements
- Bachelor's degree in a relevant field.
- Extensive knowledge of State of Nevada licensing regulations.
- Seven (7) or more years of experience in Early Childhood Education, CCR&R services, provider support, or related fields.
- Minimum five (5) years of supervisory and management experience.
- Valid Nevada Driver's License, reliable transportation, and proof of insurance.
- Ability to work occasional evenings, weekends, and travel as needed.
- May be required to work some evenings and weekends.
- May be required to travel in state and out of state for training.
- Must be able to lift and carry up to 25 pounds.
- Must be able to walk up and down stairs.

License or Certificate
- Able to pass complete background check.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, gender identity, color, religion, veteran status, national origin, age, handicap, disability, familial status, political affiliation or beliefs.

It is the policy of the Children's Cabinet, Inc. that all employees are employed at will of both the employee and the Children's Cabinet.

                     Program Director expectations: Collaboration/Advocacy/Respect/Equity&Diversity/Strength
1. Leadership: Program directors are expected to provide strong leadership to their teams, guiding them towards the successful completion of the program's objectives. This involves setting a clear vision, motivating team members, and resolving conflicts that may arise.
2. Strategic Planning: Program Directors must have a strategic vision for the programs they oversee. This includes defining objectives, developing a roadmap for achieving them, and aligning program goals with the agency's overall strategy/mission. Develop clear program models and research. Directors must work with other program directors to ensure continuity across all program goals as well as collaborate with managers to identify gaps and need for continuous quality improvement.
3. Communication: Program directors must possess excellent communication skills to effectively convey information to team members, stakeholders, and higher management. This includes written communication for reports, emails, and documentation, as well as verbal communication for meetings and presentations.
4. Relationships: Offer training, mentorship, and support to help team members grow professionally. Recognize and celebrate the achievements and contributions of team members. Implement strategies to prevent conflicts and maintain a positive team dynamic
5. Risk Management: Program directors are responsible for identifying potential risks that may impact the program's success and developing mitigation strategies to address them. This includes monitoring risks throughout the program and implementing contingency plans when necessary.
6. Budget Development: They must develop the program budget, ensuring that funds are allocated efficiently and effectively to meet project goals within budget constraints. This involves tracking expenses, forecasting costs, and making adjustments as needed.
7. Quality Assurance: Program directors are accountable for the overall quality of deliverables and outcomes produced by the program. They must establish quality standards, monitor progress against these standards, and implement measures to address any deviations or deficiencies.
8. Team Development: They are responsible for building and nurturing a high-performing team by providing guidance, support, and opportunities for professional development. This includes fostering a collaborative and inclusive work environment where team members feel motivated and valued.
9. Adaptability: Program directors should be adaptable and able to manage change effectively, as programs often encounter unforeseen challenges or changes in requirements. They must be able to adjust plans and strategies accordingly to keep the program on track.
10. Evaluation and Reporting: They need to conduct regular evaluations of the program's progress and performance against established goals and metrics. This involves generating reports and presentations to communicate program status, achievements, and areas for improvement to stakeholders and management.
11. Partnerships: Identify and engage with stakeholders throughout the program lifecycle to ensure their needs and expectations are understood and addressed appropriately. This involves building and maintaining positive relationships with stakeholders from diverse backgrounds. Fostering strong partnerships with community partners can enhance the reach, effectiveness, and sustainability of their programs, ensuring that they meet community needs and achieve long-term positive impacts
12. Adherence to Mission and Values: Program Directors are responsible for ensuring that the programs align with the organization's mission, values, and strategic objectives. They should work towards fulfilling the organizations and communities overarching goals.
Overall, program directors play a critical role in driving the success of their programs by strategically managing resources, stakeholders/partners, risks, and teams while maintaining a focus on achieving program and agencies objectives within specified constraints.