Position: Regional Program Manager-Quality Rating Improvement System
Starting Pay Range: $71,750-$78,000  Status: Exempt
Last Revised: 7/2026 Level: 5

Definition

The Regional QRIS Manager oversees all aspects of Quality Rating and Improvement System (QRIS) coaching program and directly supervises the QRIS Coordinators in the assigned region (northern Nevada or southern Nevada). This position requires an understanding of best practices in Early Childhood Education, State of Nevada licensing regulations, district pre-K programs, environmental rating scales, and Nevada's Silver State Stars QRIS. This position requires supervision including the recruiting and hiring of staff and the establishment of professional development goals to align with the Nevada Early Childhood Coaching Competency Framework. This position requires an excellent understanding of best practices in Early Childhood Education, the child care system in Nevada, current early childhood initiatives and funding source, and State of Nevada licensing regulations.

Supervision Exercised

Quality Rating Improvement System regional staff including regional coordinators.

Duties

• Read, understand, and apply all agency and department policy and procedures set forth in both the Agency Handbook and CCR&R Program Manual
• Directly supervise Program Coordinators and assist with training and oversight of program staff
• Recruit, hire, evaluate job performance and contribute to staff development
• Provide guidance and support to supervisory staff responsible for personnel functions
• Create a model for building and supporting professional development for staff to implement coaching competencies as outlined in the Nevada Early Childhood Coaching Competency Framework with staff
• Ensure all team members meet the requirements and expectations of Nevada Silver State Stars models
• Ensure the tracking and reporting of outcomes, program data and evaluation of services and use this information to provide guidance to staff and work with other Regional Manager to develop, implement, evaluate, and revise annual plans to jointly communicate suggested changes to stakeholders
• Work with Program Director and other Regional Manager to create program budget, monitor spending monthly, and achieve objectives within budgeted amounts
• Ensures that policies and procedures are updated as needed
• Ensures program services are meeting specified grant objectives and participates in the delivery of services if necessary
• Stays abreast of the latest data and research as it relates to early childhood, child care workforce and work and family issues
• Fosters high standards of customer service through relationship building with clients and key stakeholders
• Participates on Early Childhood related committees and/or boards encouraging a unified message on early childhood issues and identified activities
• Organize and attend quarterly visits with regional coordinators for ongoing support
• Participate in community outreach events to promote awareness of Silver State Stars QRIS Coaching, other Cabinet services, and key ECE messages in accordance with the annual plan
• Analyses internal and external data to inform community training trends and gaps and to establish annual community training goals
• Monitors regional site-level and provider feedback on experience of QRIS program and proposes quality improvements to stakeholders and internal team based on trends
• Perform other duties as assigned

Minimum Qualifications

Knowledge of:

• Early childhood education principles and practices that encompass different types of child care settings
• Quality standards and best practices in the field of early education, including knowledge of ITERS, ECERS, District Pre-K settings, curriculum implementation and child assessments
• Adult learning techniques, facilitation skills, and technical assistance learning systems
• Computer programs including Microsoft Word, Excel, Power Point, data base programs, etc., and the desire to learn new programs
• Positive parenting concepts and work/life supports for families
• Child care licensing requirements statewide
• HR practices and wage and hour regulations
• Program budgets and reviewing expenditures
• Developing Teams using Competency Frameworks

Ability to:

• Communicate clearly and concisely both in writing and verbally
• Work with various community agency partners to align statewide QRIS system
• Problem-solve and handle crises that providers/parents may be experiencing
• Identify service gaps and propose improvement strategies.
• Identify and implement progressive child care practices in staff trainings
• Work with adults of diverse backgrounds and beliefs and adapt service delivery accordingly

Special Requirements

• Bachelor's degree in ECE or related field and 5 years of early childhood experience, or equivalent Education and experience in early childhood education
• Minimum 3-years of experience in supervision and management
• Be a current Nevada Registry general ECE trainer, or meet the eligibility requirements
• Must have reliable vehicle for work and have a clean driving record.
• May be required to work some evenings and weekends
• Monthly in-state travel for staff supervision, meetings and training as well as infrequent out-of-state travel for meetings and training
• Must be able to lift and carry up to 40 pounds
• Able to pass complete background check
• Must possess a valid Nevada's Driver's License and proof of insurance for utilizing a personal vehicle for company business

Benefits

• Eligible to receive Cabinet benefits for full-time staff

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, gender identity, color, religion, veteran status, national origin, age, handicap, disability, familial status, political affiliation or beliefs.

It is the policy of the Children's Cabinet, Inc. that all employees are employed at will of both the employee and the Children's Cabinet.

                 Program Manager expectations: Collaboration/Advocacy/Respect/Equity&Diversity/Strengths
1. Team Development: Managers need to be able to develop competencies and professional development for their teams. This involves setting clear expectations, providing direction, and motivating team members to perform at their best.
2. Leadership: Program managers are expected to provide strong leadership to their teams, inspiring and guiding them towards achieving program goals.
3. Planning and Organization: They are responsible for developing comprehensive plans for the programs, including defining goals, timelines, budgets, and resource allocation to align with the agency's strategic plan. Effective organizational skills are crucial for managing multiple tasks and priorities.
4. Budget Management: Program managers are responsible for allocating resources, including budget, personnel, and materials, to ensure that programs are adequately resourced to meet their objectives in conjunction with the Program Director. Monitors expenditures monthly and works with Program Director to project spending at fiscal year-end.
5. Risk Management: Program managers need to identify and mitigate risks that may impact the successful delivery of programs within their program. This includes developing risk management plans, monitoring risks throughout the program lifecycle, and implementing strategies to minimize their impact.
6. Quality Assurance: Program managers are responsible for ensuring that deliverables meet quality standards and adhere to program requirements. This involves establishing quality assurance processes, conducting regular reviews, and addressing any issues that arise with the Program Director.
7. Communication: Effective communication is critical for program managers to ensure that all team members, Program Director, and stakeholders are informed and aligned. This includes written communication, such as status reports and documentation, as well as verbal communication, such as meetings and presentations.
8. Adaptability: Program managers must be adaptable and able to navigate changes and uncertainties that may arise in their program(s). This includes adjusting plans and priorities as needed to ensure successful program delivery and that the Program Director is informed.
9. Continuous Improvement: Program managers should continuously seek opportunities to improve processes, methodologies, and outcomes within their programs. This involves input on clear models and research as well as gathering feedback, analyzing performance metrics, and implementing changes to drive greater efficiency and effectiveness.
10. Collaboration: Program managers need to foster a collaborative environment where team members can work together effectively towards common goals. This involves promoting open communication, resolving conflicts, and encouraging teamwork.
11. Partnerships: Program managers need to identify key community partners and stakeholders who can contribute to or be affected by the program. By effectively collaborating with community partners and stakeholders, program managers can enhance the quality and impact of their programs, foster community support, and ensure that the programs are more responsive to the needs and priorities of the communities they serve.
12. Adherence to Mission and Values: Program Managers are responsible for ensuring that the programs align with the organization's mission, values, and strategic objectives. They should work towards fulfilling the organization's overarching goals, in conjunction with their Program Director, while also meeting the specific needs of the program's participants.

Overall, program managers play a critical role in driving the success of program(s) within an organization by providing leadership, and effective management throughout the program.