Position: Workforce Development Coordinator

Salary Rate- $26.26-$29.79

Status: Non-Exempt

Last Revised: 06/25

This Program Coordinator is a member of Management that helps oversee workforce development programs within the Family Youth and Intervention Department with an emphasis on Washoe Youth Build implementation. As a Work Force Development program coordinator, your primary role is to oversee and manage the various aspects of the workforce programming to ensure successful implementation across several vocational programs. This position serves as the primary link between the programs, the clients, Case Managers, stake holders and partners. This position reports to the Program Manager.

Supervision Exercised

Supervision of program volunteers, Case Managers, Youth Employees, Specialists, and Interns



Duties

Program Development & Management: Collaborate with Agency leadership and key stakeholders to assist in developing and designing Workforce Development programs, ensuring alignment with the organization's goals and objectives. Oversee the day-to-day operations of the programs, including creating timelines, providing oversight of program finances, budget tracking, and reporting to ensure fiscal responsibility. Coordinate and supervise program staff, ensuring effective teamwork and adherence to program scope of work and Agency policies and procedures.

Recruitment, Outreach, and Community Engagement: Develop and implement strategies to recruit and engage eligible participants for the program. This involves coordinating outreach activities in schools, community centers, and other relevant venues, as well as collaborating with local organizations to identify potential participants. Act as a liaison between the Workforce Development programs and the broader community, engaging community members, organizations, and leaders to promote program visibility, foster support, and create opportunities for program participants.

Participant Support: Provide guidance and support services to Case Managers to ensure program participants are receiving necessary resources and assistance to succeed. This may include academic support, career guidance, life skills training, and referrals to community services.

Program Implementation and Evaluation: Oversee the implementation of various layers of programming from educational curriculum to work experience opportunities and case management, ensuring they all meet the educational, vocational and basic needs of the participants. Coordinate with instructors and partners to deliver high-quality instruction and monitor participant progress. Collaborate with program evaluators to assess the effectiveness of the Workforce Development programs, identify areas for improvement, and implement necessary changes. Develop, implement, and assess measurable outcomes for the program, ensuring effectiveness.

Partnership Development and Compliance: Foster relationships and partnerships with local employers, vocational training institutions, community organizations, and government agencies to create opportunities for participants' career development, job placement, and community service projects. Ensure compliance with program guidelines, regulations, and reporting requirements set by funding agencies and governing bodies.

Database Management and Reporting: Input, update, and monitor the program's computerized client database(s) accurately. Complete monthly program reports, conduct program evaluations, and submit reports to the Program Manager and funding sources as required. Disseminate program information through community presentations, outreach functions, and distribution of program materials.

Staff Orientation, Support, and Management: Facilitate the onboarding process for new team members, providing them with a thorough orientation to the program. Assist team members in understanding the agency's mission, strategic focus areas, and overall goals, contributing to the success of these areas. Manage the referral and intake processes for the program, ensuring a streamlined and efficient workflow. Support Case Managers, Specialists, and Interns in contacting families, addressing concerns, and fostering positive relationships. Model Effective Communication and Workplace Behavior: Demonstrate and promote appropriate communication and workplace behavior as a role model for the team.

Budget Awareness and Related Duties: Under the supervision of the Program Manager, manage line items and/or program budgets to achieve objectives within allocated amounts. Establish annual goals and objectives related to the specific functions of the job. Participate in community boards/committees to ensure the inclusion of the client/provider voice in all activities. Undertake additional duties as assigned in support of program goals.

Other duties as assigned.



Community agencies and resources, as well as an understanding of the problems facing children, youth, and families.

Family and youth relationship issues.

Leadership skills including sound decision-making, crisis management techniques, staff motivation and be a self-motivated team player.

Computer applications and the desire to learn new programs.

Case management.



Ability to:

Express ideas clearly and concisely both orally and in writing.

Work with adults and youth of diverse backgrounds and beliefs.

Problem solve in stressful situations

Keep appointments punctually, be organized and demonstrate follow through.

Work with adults of diverse backgrounds and beliefs and adapt service delivery accordingly.

Work collaboratively with staff and community agencies.



Education and Experience:

Bachelor's degree and at least three years' work experience, which includes program planning, case management, and crisis management experience. Experience in areas such as middle and high school education, work force development, juvenile justice, and family focused supports is preferred. Equivalent experience may be substituted for the degree.

Supervisory experience strongly preferred.

Stipulations:

Must have reliable vehicle for work including offsite work locations.

Must possess a valid Nevada Driver's License, and have current insurance for using a personal vehicle for company work;

May include being able to lift and carry up to 45lbs; walk up and down stairs; get up and down on the floor; possess fine and gross motor skills;

Must be able to navigate off site locations that may include additional safety gear such as construction sites.

Requires occasional weekend and evening hours.

Requires travel in state and out of state for training and/or home visits.

Must complete and pass background check

Benefits

Eligible to receive Cabinet benefits for full-time staff.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, gender identity, color, religion, veteran status, national origin, age, handicap, disability, familial status, political affiliation or beliefs.

It is the policy of the Children's Cabinet, Inc. that all employees are employed at will of both the employee and the Children's Cabinet

Program Coordinator expectations: Collaboration/Advocacy/Respect/Diversity/Strengths

1. Planning and Coordination: Program Coordinators are responsible for planning, organizing, and coordinating day to day program operations. This includes developing timelines, setting goals, and ensuring that all activities are executed efficiently.

2. Communication: Effective communication is essential for a Program Coordinator. They need to communicate with team members and participants to ensure everyone is informed about program activities, expectations, and updates.

3. Team Management: Program Coordinators oversee a team of staff and/or volunteers involved in implementing the program. This may involve assigning tasks, providing guidance and support, and ensuring that everyone is working towards the program's objectives.

4. Leadership: Program Coordinators are expected to guide their individual team members to understand their program outcomes, agency policies and procedures, and agency culture.

5. Budget Knowledge: Depending on the program, Program Coordinators may be responsible for providing input on programmatic needs and knowing their budgets and allocating resources appropriately. This could involve monitoring expenses and ensuring that the program operates within its financial constraints in conjunction with their Program Manager.

6. Quality Assurance: Must be able to use program data to identify if programs are meeting objectives and goals as well as review data to identify missing or inconsistent data.

7. Evaluation and Reporting: Program Coordinators assess the effectiveness of the program by collecting and analyzing data, feedback, and other relevant information. They will use this data to improve program implementation. They are responsible for preparing reports for their Program Managers so they may analyze to support continuous improvements.

8. Problem-Solving: Program Coordinators must be able to identify issues or challenges that arise during program implementation and develop solutions to address them promptly and address with their Program Managers. This requires critical thinking, creativity, and the ability to adapt to changing circumstances.

9. Compliance and Documentation: Program Coordinators need to ensure compliance with relevant laws, regulations, and organizational policies. They are also responsible for maintaining accurate documentation and records related to the program's activities and supervisory related documentation.

10. Relationship Building: Building and maintaining positive relationships with team members is crucial for the success of the program. Program Coordinators need to solicit feedback, conduct evaluations, and implement changes based on lessons learned to achieve program goals.

11. Partnerships: Building and maintaining positive relationships with partners and participants is crucial for the success of the program. Program Coordinators need to collaborate with external organizations and community members, and engage in outreach to achieve program goals.

12. Adherence to Mission and Values: Program Coordinators are responsible for ensuring that the program aligns with the organization's mission, values, and strategic objectives. They should work towards fulfilling the organization's overarching goals, in conjunction with their Program Manager, while also meeting the specific needs of the program participants.

Overall, being a Program Coordinator requires a diverse skill set, including strong organizational, communication, leadership, and problem-solving skills, as well as a commitment to the mission and goals of the program and organization.