Position:  Coordinator Cabinet Ink

Pay Rate: $57,416.32 - $63,648.00   Status:  Exempt    Last Revised:  September 2026

Definition:

The Coordinator Cabinet Ink leads the day-to-day operation and growth of Cabinet Ink, The Children's Cabinet's youth-led social enterprise. The Coordinator manages employees, youth, customer relationships, sales, estimates, design, production scheduling, purchasing, order fulfillment, quality control, inventory, and financial performance and engages youth in these activities. The position supervises Cabinet Ink staff and creates a structured, supportive workplace where at promise youth build technical, customer-service, teamwork, and employment skills. The Coordinator balances mission and business goals to deliver excellent products and service, develop repeat customers, generate sustainable earned income, and ensure youth receive meaningful training and support.

Supervision:

This position supervises Cabinet Ink employees, participating youth, interns, and volunteers as assigned.

Duties

- Develop a thorough understanding of the agency's mission, strategic focus areas, programs, policies, and objectives, and align Cabinet Ink operations and youth-development activities with those priorities.

- Manage opening and closing procedures, daily workflow, staffing coverage, production priorities, safety practices, and workspace organization.

- Serve as the primary point of contact for customers, assess their needs, and recommend appropriate products, design options, quantities, pricing approaches, production timelines, and delivery methods.

- Develop estimates and quotes, secure customer approval, collect required information and artwork, enter orders accurately, and maintain clear communication from initial inquiry through final delivery.

- Coordinate design and pre-production work, including artwork review, basic design support, proofs, revisions, sizing, color selection, placement, and customer approval before production begins.

- Schedule production, assign work, monitor workflow and capacity, and adjust priorities to ensure orders are completed efficiently, safely, and on time.

- Inspect completed products against approved order specifications, resolve production defects or discrepancies, coordinate corrections when needed, and address customer concerns.

- Purchase apparel, supplies, equipment, and services; maintain appropriate inventory levels; verify vendor pricing and deliveries; and reduce waste, rush costs, and avoidable rework.

- Maintain production equipment and coordinate preventive maintenance, repairs, software updates, and vendor support to minimize downtime.

- Develop and implement sales strategies, target markets, outreach plans, and customer-retention approaches that grow individual, business, nonprofit, school, and event accounts and increase repeat business.

- Build relationships with Children's Cabinet departments and external partners to identify and develop qualified leads for apparel, promotional-product, printing, event, and custom-design opportunities.

- Promote and represent Cabinet Ink through community outreach, networking events, social media coordination, vendor events, and customer presentations.

- Analyze sales, expenses, margins, inventory, production volume, customer activity, and other performance measures to identify trends and improve pricing, efficiency, and profitability.

- Maintain accurate customer, order, inventory, sales, youth-participation, training, and outcome records in required systems and protect confidential information.

- Work with program and finance leadership to establish annual sales and earned-income goals, monitor the operating budget, process invoices and payments, review financial results, and provide regular business-performance updates.

- Supervise, schedule, train, coach, and evaluate Cabinet Ink staff; set clear expectations and maintain a collaborative, accountable, and customer-focused workplace.

- Establish and maintain a structured, supportive learning environment for participating youth through orientation, individualized work plans, regular feedback, and recognition of progress.

- Coordinate with youth-program staff to understand participant goals, support needs, attendance expectations, and workplace accommodations while maintaining appropriate confidentiality.

- Model and teach workplace behaviors and employability skills, including punctuality, communication, teamwork, problem solving, customer service, quality, safety, and professional conduct.

- Develop, document, and continuously improve operating procedures for quoting, design approval, production, quality control, purchasing, inventory, customer service, and youth training.

- Follow all agency, financial, safety, youth-protection, confidentiality, and grant or contract requirements.

- Perform additional duties as assigned to support Cabinet Ink and the agency's mission.

Minimum Qualifications Needed

Knowledge of:

- Small-business, retail, production, or social-enterprise operations

- Customer service, consultative sales, relationship management, and business development

- Order management, estimating, pricing, purchasing, inventory, scheduling, quality control, and fulfillment

- Basic graphic-design and production concepts, including artwork preparation, proofs, color, sizing, placement, and file formats

- Apparel decoration, printing, promotional products, or related custom-production processes

- Basic budgeting, revenue and expense tracking, margins, cost control, and performance reporting

- Positive youth development, workplace training, coaching, and supportive supervision

- Workplace and equipment safety practices

- Microsoft 365, customer and order-management systems, invoicing tools, and design software

Ability to:

- Balance business performance, customer expectations, production requirements, staff supervision, and youth-development goals

- Provide excellent customer service, communicate clearly, manage expectations, and resolve concerns

- Manage multiple orders, deadlines, priorities, and workflow without losing accuracy or follow-through

- Translate customer ideas into clear production requirements, designs and proofs for approval

- Supervise, train, coach, and motivate staff and youth with different experience levels and support needs

- Create a welcoming, strengths-based, trauma-informed, and culturally responsive work environment

- Work independently, exercise sound judgment, solve problems, and provide timely updates to leadership

- Work collaboratively with program, finance, marketing, development, and operations staff and with external vendors and partners

- Perform job duties involving prolonged standing and computer use and regularly lifting or carrying materials weighing up to 40 pounds, with or without reasonable accommodation

Special Requirements

- Bachelor's degree in business, marketing, graphic design, production management, youth development, education, or a related field is preferred.

- A combination of education and related experience may be considered in place of the bachelor's degree.

- Three years of progressively responsible experience in business operations, retail, production, custom apparel or printing, sales, customer service, social enterprise, or a related field.

- At least one year of lead or supervisory experience, including responsibility for training, scheduling, coaching, or workflow oversight.

- Experience working with adolescents or young adults in employment, education, mentoring, workforce development, or a structured learning environment is preferred.

- Experience with retail, graphic-design software, apparel-decoration equipment, print-production tools, e-commerce, or order-management systems is preferred.

- Must be able to pass a complete background check.

- Must possess a valid Nevada driver's license, maintain a clean driving record, and provide proof of insurance when using a personal vehicle for company business.

- Work requires occasional evening and weekend hours and flexibility during high-volume production periods.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, veteran status, color, religion, national origin, age, handicap, familial status, political affiliation, or beliefs.

It is the policy of The Children's Cabinet, Inc. that all employees are employed at will of both the employee and The Children's Cabinet.

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                      Program Coordinator expectations: Collaboration/Advocacy/Respect/Inclusion/Strengths
1. Planning and Coordination: Program Coordinators are responsible for planning, organizing, and coordinating day to day program operations. This includes developing timelines, setting goals, and ensuring that all activities are executed efficiently.
2. Communication: Effective communication is essential for a Program Coordinator. They need to communicate with team members and participants to ensure everyone is informed about program activities, expectations, and updates.
3. Team Management: Program Coordinators oversee a team of staff and/or volunteers involved in implementing the program. This may involve assigning tasks, providing guidance and support, and ensuring that everyone is working towards the program's objectives.
4. Leadership: Program Coordinators are expected to guide their individual team members to understand their program outcomes, agency policies and procedures, and agency culture.
5. Budget Knowledge: Depending on the program, Program Coordinators may be responsible for providing input on programmatic needs and knowing their budgets and allocating resources appropriately. This could involve monitoring expenses and ensuring that the program operates within its financial constraints in conjunction with their Program Manager.
6. Quality Assurance: Must be able to use program data to identify if programs are meeting objectives and goals as well as review data to identify missing or inconsistent data.
7. Evaluation and Reporting: Program Coordinators assess the effectiveness of the program by collecting and analyzing data, feedback, and other relevant information. They will use this data to improve program implementation. They are responsible for preparing reports for their Program Managers so they may analyze to support continuous improvements.
8. Problem-Solving: Program Coordinators must be able to identify issues or challenges that arise during program implementation and develop solutions to address them promptly and address with their Program Managers. This requires critical thinking, creativity, and the ability to adapt to changing circumstances.
9. Compliance and Documentation: Program Coordinators need to ensure compliance with relevant laws, regulations, and organizational policies. They are also responsible for maintaining accurate documentation and records related to the program's activities and supervisory related documentation.
10. Relationship Building: Building and maintaining positive relationships with team members is crucial for the success of the program. Program Coordinators need to solicit feedback, conduct evaluations, and implement changes based on lessons learned to achieve program goals.
11. Partnerships: Building and maintaining positive relationships with partners and participants is crucial for the success of the program. Program Coordinators need to collaborate with external organizations and community members, and engage in outreach to achieve program goals.
12. Adherence to Mission and Values: Program Coordinators are responsible for ensuring that the program aligns with the organization's mission, values, and strategic objectives. They should work towards fulfilling the organization's overarching goals, in conjunction with their Program Manager, while also meeting the specific needs of the program participants.
Overall, being a Program Coordinator requires a diverse skill set, including strong organizational, communication, leadership, and problem-solving skills, as well as a commitment to the mission and goals of the program and organization.

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