Position: Donor Engagement Manager
Department: Administration
Pay Rate: $71,7500 - $78,533.27

Status: Exempt
Last Revised: 11.2026

Definition
The Donor Engagement Manager leads the donor experience at The Children's Cabinet, creating meaningful moments that connect donors to our mission year-round. The role sets strategy for Art of Childhood (AOC), our largest annual event, and supports strategy and execution of the annual Changemakers event and other Cabinet events. The manager also sets strategy for third-party fundraising events, leads the holiday Adopt a Family and Toy Table programs, and plans donor stewardship and connection events throughout the year, including Donor Appreciation events. This role collaborates cross-functionally with Marketing, Finance, Programs, and other departments to advance donor engagement and fundraising goals.

Seasonal workload: The role experiences two particularly busy periods each year: August, during Art of Childhood, and December, during the holiday program. Some evening and weekend work is part of the role, with additional flexibility appreciated during these peak seasons.

Supervision
Coordinator, Specialist, Interns and Volunteers.

Duties:

• Set strategy for and lead the overall success of the Art of Childhood (AOC) Gala, including partnership management, fundraising approach, and budget.
• Support strategy and execution of the annual Changemakers event and other Cabinet events, and serve as liaison to the Changemakers committee.
• Oversee fundraising components of events, including silent auctions, live auctions, raffles, and ticket sales. Ensure accurate revenue tracking and reconciliation with Finance, and compliance with organizational policies and applicable regulations.
• Plan and lead year-round donor stewardship, including Donor Appreciation events and a calendar of connection touchpoints.
• Contribute to the design of the donor journey in partnership with Donor Relations and Marketing.
• Partner with Marketing to draft donor thank-yous, event communications, and stewardship messaging for Director approval.
• Coordinate with the Data Coordinator on timing and delivery.
• Set strategy for third-party fundraising events and manage their approval process, ensuring compliance with organizational policies, branding standards, and fundraising guidelines.
• Develop and maintain third-party fundraising resources, toolkits, and support materials for community partners.
• Lead the holiday program, including Adopt a Family and the Toy Table, with coordination across the organization.
• Build and maintain strong relationships with partners, donors, businesses, vendors, contractors, and community stakeholders, including contract oversight and fulfillment of commitments.
• Provide strategic oversight of community donation drives and engagement campaigns, while delegating day-to-day execution and logistics.
• Supervise, coach, and set priorities for the team members, including volunteer experience and programmatic events.
• Provide guidance on programmatic events, ensuring alignment with organizational priorities and donor engagement opportunities.
• Develop, monitor, and manage event and engagement budgets, ensuring responsible stewardship of organizational resources and achievement of revenue goals.
• Use the donor CRM to track partner and donor engagement and to produce reports on event, stewardship, and partnership results. Partner with Donor Relations data staff to ensure records are accurate and reporting supports fundraising goals.
• Other duties as assigned.

Minimum Qualifications Needed:

Skills and Knowledge:

• Experience designing donor or customer experiences, ideally in nonprofit fundraising, stewardship, or events.
• Experience planning and executing events, including fundraising events with auctions, raffles, and ticketing.
• Strong written and verbal communication skills, including drafting donor-facing content in partnership with a marketing team.
• Experience supervising and coaching staff, ideally coordinator-level employees, and working with or leading a volunteer program.
• Excellent organizational and project management skills, with the ability to manage multiple events, partnerships, vendors, timelines, and budgets simultaneously.
• Ability to lead cross-functional initiatives and coordinate collaborative efforts across departments to support fundraising and community engagement goals.
• High level of computer competency, including proficiency in Microsoft Office, with advanced Excel skills preferred (sorting, filtering, and pivot tables).
• Ability to quickly learn and confidently use a donor CRM, including tracking engagement and event registrations and donations, and utilizing reporting tools.
• Strong relationship-building skills, with the ability to represent The Children's Cabinet professionally with donors, sponsors, executives, and community partners.
  

Ability to:

• Analyze engagement and event data to identify trends and improve the donor experience.
• Remain flexible and adaptable, adjusting quickly to changing priorities, event needs, and schedules.
• Use active listening to understand and respond to the needs of the team, donors, volunteers, clients, and community members.
• Bachelor's degree with 5 years of experience OR 10 years relevant work experience, preferably in nonprofit fundraising, events, or donor relations. Be able to pass a background check.
• Must have a reliable vehicle to get to and from work, events, and errands.
• Must possess a valid Nevada Driver's license, proof of insurance for utilizing a personal vehicle for company business, and a clean driving record.
• Must be capable of fulfilling all the physical aspects of the job including but not limited to: being able to lift and carry 50 lbs.; able to walk up and down stairs, repetitive keystroking (initiating and responding to e-mails; typing copy, etc.)
• Ability to work evenings and weekends, with the heaviest demands in August and December. Some travel required; office visits and/or training.

Benefits

Eligible to receive Cabinet benefits for full-time staff.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, veteran status, color, religion, national origin, age, handicap, familial status, political affiliation or beliefs.

It is the policy of The Children's Cabinet, Inc. that all employees are employed at the will of both the employee and The Children's Cabinet.

                             Program Manager expectations: Collaboration/Advocacy/Respect/Equity & Diversity/Strengths

1.Team Development: Managers need to be able to develop competencies and professional development for their teams. This involves setting clear expectations, providing direction, and motivating team members to perform at their best.

2.Leadership: Program managers are expected to provide strong leadership to their teams, inspiring and guiding them towards achieving program goals.

3.Planning and Organization: They are responsible for developing comprehensive plans for the programs, including defining goals, timelines, budgets, and resource allocation to align with the agency's strategic plan. Effective organizational skills are crucial for managing multiple tasks and priorities.

4.Budget Management: Program managers are responsible for allocating resources, including budget, personnel, and materials, to ensure that programs are adequately resourced to meet their objectives in conjunction with the Program Director. Monitors expenditures monthly and works with Program Director to project spending at fiscal year-end.

5.Risk Management: Program managers need to identify and mitigate risks that may impact the successful delivery of programs within their program. This includes developing risk management plans, monitoring risks throughout the program lifecycle, and implementing strategies to minimize their impact.

6.Quality Assurance: Program managers are responsible for ensuring that deliverables meet quality standards and adhere to program requirements. This involves establishing quality assurance processes, conducting regular reviews, and addressing any issues that arise with the Program Director. 

7.Communication: Effective communication is critical for program managers to ensure that all team members, Program Director, and stakeholders are informed and aligned. This includes written communication, such as status reports and documentation, as well as verbal communication, such as meetings and presentations.

8.Adaptability: Program managers must be adaptable and able to navigate changes and uncertainties that may arise in their program(s). This includes adjusting plans and priorities as needed to ensure successful program delivery and that the Program Director is informed.

9.Continuous Improvement: Program managers should continuously seek opportunities to improve processes, methodologies, and outcomes within their programs. This involves input on clear models and research as well as gathering feedback, analyzing performance metrics, and implementing changes to drive greater efficiency and effectiveness.

10.Collaboration: Program managers need to foster a collaborative environment where team members can work together effectively towards common goals. This involves promoting open communication, resolving conflicts, and encouraging teamwork.

11.Partnerships: Program managers need to identify key community partners and stakeholders who can contribute to or be affected by the program. By effectively collaborating with community partners and stakeholders, program managers can enhance the quality and impact of their programs, foster community support, and ensure that the programs are more responsive to the needs and priorities of the communities they serve.

12.Adherence to Mission and Values: Program Managers are responsible for ensuring that the programs align with the organization's mission, values, and strategic objectives. They should work towards fulfilling the organization's overarching goals, in conjunction with their Program Director, while also meeting the specific needs of the program's participants.

Overall, program managers play a critical role in driving the success of program(s) within an organization by providing leadership, and effective management throughout the program.

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